Terms and Conditions
Last updated: 23 April 2026
Alfacan Defence Group Limited Registered in England and Wales | Company No. 17062702 Registered Office: 66 Paul Street, London, EC2A 4NA, United Kingdom Email: info@guardian.alfa-can.com
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the Guardian AI platform, including Guardian Cloud and GuardianOps (collectively, the "Platform"), operated by Alfacan Defence Group Limited ("Company", "we", "us", "our").
By registering for or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.
2. Definitions
- "Platform" — the Guardian AI software-as-a-service products available at guardian.alfa-can.com
- "Subscriber" — any company or individual with an active subscription
- "Subscription Plan" — the selected tier (Lite, Pro, Business, Enterprise)
- "Connected Infrastructure" — cloud services, servers, or data centres connected to the Platform by the Subscriber
3. Eligibility
You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of your organisation. By using the Platform, you represent and warrant that you meet these requirements.
4. Account Registration
4.1 You must provide accurate and complete information when registering.
4.2 You are responsible for maintaining the confidentiality of your account credentials.
4.3 You must notify us immediately of any unauthorised use of your account at info@guardian.alfa-can.com.
4.4 We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
5. Subscription Plans and Billing
5.1 Plans
Guardian Cloud and GuardianOps are offered on a monthly subscription basis. Available plans and pricing are displayed at guardian.alfa-can.com/cloud and guardian.alfa-can.com/ops.
5.2 Free Trial
All plans include a 10-day free trial. No credit card is required to start a trial. At the end of the trial, you must select a paid plan to continue using the Platform.
5.3 Billing
- Subscriptions are billed monthly in advance
- Payment is due on the subscription start date and on the same date each subsequent month
- All prices are in USD unless otherwise stated
- Applicable taxes (VAT/GST) may be added depending on your location
5.4 Price Changes
We reserve the right to change subscription prices. We will provide at least 30 days' notice before any price change takes effect.
6. Acceptable Use
You agree not to use the Platform to:
- Violate any applicable law or regulation
- Infringe any intellectual property rights
- Transmit malicious code, viruses, or harmful data
- Attempt to gain unauthorised access to our systems or third-party systems
- Resell or sublicense the Platform without prior written consent
- Use the Platform for any unlawful, harmful, or fraudulent purpose
7. Prohibited Jurisdictions
The Platform is not available to individuals or organisations located in, or operating under the jurisdiction of:
- Russian Federation
- Republic of Belarus
- Islamic Republic of Iran
- Democratic People's Republic of Korea (North Korea)
- Any jurisdiction subject to UK, EU, or UN sanctions
8. Intellectual Property
8.1 All rights, title, and interest in and to the Platform, including all software, algorithms, AI models, interfaces, and documentation, remain the exclusive property of Alfacan Defence Group Limited.
8.2 You retain ownership of all data you upload or connect to the Platform ("Your Data").
8.3 You grant us a limited licence to process Your Data solely for the purpose of providing the Platform services.
9. Data and Privacy
Your use of the Platform is subject to our Privacy Policy, which is incorporated into these Terms by reference. We process personal data in accordance with UK GDPR and EU GDPR.
10. Service Availability
10.1 We aim to maintain the following uptime:
- Lite plan: 99% monthly uptime
- Pro plan: 99.5% monthly uptime
- Business/Enterprise plan: 99.9% monthly uptime
10.2 Scheduled maintenance will be announced at least 7 days in advance.
10.3 We are not liable for downtime caused by factors outside our reasonable control, including third-party cloud provider outages.
11. Limitation of Liability
11.1 To the maximum extent permitted by law, our total liability to you for any claim arising out of or related to these Terms shall not exceed the total amount paid by you in the 12 months preceding the claim.
11.2 We are not liable for any indirect, incidental, special, consequential, or punitive damages.
11.3 Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
12. Indemnification
You agree to indemnify and hold harmless Alfacan Defence Group Limited, its directors, employees, and agents from any claims, damages, or expenses arising from your use of the Platform or violation of these Terms.
13. Termination
13.1 You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
13.2 We may suspend or terminate your access immediately if you breach these Terms, engage in fraudulent activity, or if required by law.
13.3 Upon termination, your right to access the Platform ceases immediately. We will delete your data in accordance with our Privacy Policy.
14. Governing Law and Dispute Resolution
14.1 These Terms are governed by the laws of England and Wales.
14.2 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14.3 Before initiating legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of 30 days.
15. Changes to These Terms
We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
16. Contact
For any questions regarding these Terms: Email: info@guardian.alfa-can.com Address: 66 Paul Street, London, EC2A 4NA, United Kingdom